Terms of Service

Published: 14 September 2025

These Terms of Service govern your access to and use of the bigbangbusiness.net website and the services provided by big bang business.

For the purposes of these Terms of Service, “big bang business,” “bigbangbusiness.net,” “we,” “us,” and “our” refer to the operator of the bigbangbusiness.net website and the provider of the services described in these Terms.

By accessing, browsing, using, or continuing to use our website and/or purchasing or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not use our website or services.

1. Copyrights and Trademarks

Unless otherwise stated, all content made available on the bigbangbusiness.net website is the intellectual property of big bang business and is protected by applicable United States, United Kingdom, United Arab Emirates and international copyright and intellectual property laws.

This includes, without limitation, website text, images, photographs, graphics, videos, designs, layouts, animations, software, source code, visual elements, and other materials, except for user-generated content or materials that are published with the permission of their respective third-party owners.

You may not, without our prior written permission:

Copy, reproduce, duplicate, or republish our content;
Modify, adapt, alter, or create derivative works from our content;
Publish, transmit, distribute, or commercially exploit our content;
Use our content, in whole or in part, for the creation of another work or product;
Participate in the transfer, licensing, or sale of our content; or
Otherwise exploit any content obtained from our website without authorization.

You may not use any bigbangbusiness.net logos, proprietary graphics, trademarks, branding, or other protected intellectual property without our prior written permission.

Subject to these Terms of Service, we grant you limited permission to access, download temporarily, display, view, or print materials available on our website solely for non-commercial purposes, provided that:

The materials are not modified;
You do not remove any copyright, trademark, or other proprietary notices;
You appropriately link to bigbangbusiness.net where the material is used; and
You clearly identify bigbangbusiness.net as the source.

This permission does not transfer ownership or any intellectual property rights to you.

2. Services

For the purposes of these Terms of Service, “Services” means any and all services provided by big bang business, whether provided individually or as part of a package, project, subscription, retainer, or other arrangement.

Our Services may include, but are not limited to:

Business consultancy services;
Digital marketing consultancy services;
Website design services;
Website development services;
Search engine optimization (SEO) services;
Pay-per-click (PPC) and advertising management services;
Google Ads and other online advertising services;
Social media marketing and advertising services;
WordPress website design and development services;
E-commerce website design and development services; and
Any other services that we may provide from time to time.

The specific Services provided to you will depend on the proposal, estimate, quotation, invoice, agreement, package, or other applicable arrangement issued or agreed upon between you and big bang business.

3. General Terms and Conditions

3.1 Website and Service Use

Your use of our website and Services is subject to these Terms of Service and any additional terms, conditions, proposals, estimates, quotations, invoices, or agreements applicable to the particular Services you purchase.

3.2 Changes to Prices and Fees

We reserve the right to change the prices and fees for our Services at any time. We may make such changes without providing prior notice unless otherwise agreed with you in writing.

3.3 Proposals and Estimates

Any prices, fees, costs, or other amounts contained in a document identified as a “Proposal” or “Estimate” are estimates only and may change at any time.

Proposals and Estimates are prepared based on the requirements and information provided by you before an invoice is issued.

3.4 Additional Requirements

If you communicate, request, introduce, or otherwise declare any requirements after we have issued an invoice, those requirements will be treated as new or additional requirements.

Additional requirements may result in additional Services, work, time, resources, or costs and will be billed separately through one or more additional invoices, in addition to any invoices previously issued.

3.5 Responsibility for Providing Requirements

When requesting a quotation, Proposal, or Estimate, you are responsible for providing us with your complete and accurate requirements.

To enable us to prepare the most accurate possible estimate of our fees, you should provide your exact requirements either:

In writing on a document bearing your company letterhead; or
By email sent from the email address through which you are communicating with us.

If you fail to provide your complete and exact requirements through one of these methods before we issue an invoice, any requirements subsequently declared or requested may be treated as additional requirements and may result in additional fees.

Such additional fees will be billed separately in accordance with our applicable pricing policies.

3.6 Website Maintenance

Unless you have purchased a website maintenance package or another ongoing maintenance service from us, our responsibility for the website ends once the website has been completely designed and delivered in accordance with the agreed scope of work.

If you do not purchase a website maintenance package from us, we are not responsible for maintaining, updating, upgrading, or otherwise managing your website after its completion and delivery.

4. Payments, Pricing and Taxes

4.1 Payment Before Work Commences

After you place and approve an order for our Services, we will issue an invoice specifying the amount payable.

Payment of the applicable invoice is required before we begin work on the relevant project or Services.

We are not required to commence work on a project until the amount specified on the applicable invoice has been paid.

4.2 Continuing Payments

Where our Services involve recurring, ongoing, monthly, installment, or otherwise continuing payments, you must continue to pay all subsequent invoices in accordance with their applicable payment terms in order to continue receiving the Services.

Failure to make required payments may result in the suspension or discontinuation of Services, without prejudice to our other rights under these Terms of Service.

4.3 Installment Payments

Payments for our Services, including but not limited to website design, website development, e-commerce development, and WordPress website design and development, may be made in installments where expressly agreed in our applicable terms, Proposal, Estimate, quotation, invoice, or other agreement.

The applicable installment amounts and payment schedule will be determined according to the terms agreed for the relevant project or Service.

4.4 Advertising Campaign Setup Fee Waivers

Where we set up Google Ads and/or Facebook Ads campaigns for you, we may, at our sole discretion, waive setup charges associated with the work we have performed.

Any such waiver may be conditional upon your continuing to pay the applicable monthly management fee for the ongoing management of your Google Ads and/or Facebook Ads campaigns.

If you discontinue our Google Ads and/or Facebook Ads management Services for any reason whatsoever, we reserve the right to withdraw or nullify any previously granted waiver of setup charges.

If such a waiver is withdrawn or nullified, we may issue you an invoice for the applicable setup charges based on the Services and work we previously performed.

4.5 Taxes

Unless expressly stated otherwise, prices displayed or quoted on our website and through our estimation tools do not include applicable sales taxes or other applicable taxes.

You are solely responsible for any taxes that may apply to your purchase or use of our Services, including any applicable state, federal, provincial, local, or other governmental taxes.

Even where we do not charge or collect a particular tax from you, you acknowledge and agree that you remain responsible for paying any taxes, fees, duties, levies, or similar amounts that may be payable to the applicable local, state, provincial, federal, or other governmental tax authority.

We are not responsible for collecting, remitting, determining, or advising you regarding taxes, duties, levies, or other governmental charges applicable to your purchases.

5. Refund Policy

Unless big bang business expressly states otherwise in a written contract or other written agreement applicable to the relevant Services, all payments are non-refundable.

Accordingly, big bang business operates a zero-refund policy, and fees that have been paid will not be refunded unless a written contract expressly provides otherwise.

Before submitting any refund request, claim, or dispute concerning a payment, you agree to contact us first so that we have a reasonable opportunity to review and address the matter.

Refund-related enquiries may be submitted to:

[email protected]

6. Penalties for Delayed Payments

We request that all invoices be paid on or before their applicable due date.

If a payment is not received by the due date, a late payment fee of AED 50 per day may be applied, at our sole discretion, for each day that the payment remains outstanding until the full amount due has been received.

You remain responsible for all outstanding amounts, including any applicable late payment fees.

Where an invoice becomes significantly overdue, we reserve the right to refer the outstanding amount to the Small Claims Division of the Abu Dhabi Global Market Courts for legal enforcement.

As a token of appreciation, clients who consistently settle their invoices on or before the applicable due date will remain eligible for any special discounts and priority Services that big bang business may choose to make available to them in the future.

Eligibility for such discounts or priority Services is not guaranteed and remains subject to our applicable policies and discretion.

7. Governing Law

Any dispute arising out of or in connection with this terms of service contract, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Abu Dhabi Global Market Courts.

This contract shall be governed by and construed in accordance with the law of Abu Dhabi Global Market.

You also agree to notify big bang business in writing of any claim or dispute concerning or relating to your use of our website and services and give big bang business a reasonable period of time to address it before bringing any legal action against big bang business.

8. Limitation of Liability

To the extent permitted by applicable law, big bang business and its managing director, shareholders, members, employees, and contractors shall not be liable for any indirect, consequential, incidental, special, exemplary, or punitive damages arising from or relating to your use of our website or Services.

This exclusion includes, without limitation, claims or losses relating to:

Loss of profits;
Loss of revenue;
Loss of business;
Loss of anticipated savings;
Loss of data; or
Other financial losses.

To the extent permitted by applicable law, you further agree that the aggregate liability of big bang business for any claims arising under or relating to these Terms of Service or the Services shall be limited to the amount you have paid to big bang business for the applicable Service.

Nothing in these Terms is intended to exclude or limit liability to the extent that such exclusion or limitation is prohibited by applicable law.

9. Indemnity

You agree to indemnify and hold harmless big bang business and its managing director, shareholders, members, employees, and contractors from and against liabilities, damages, claims, losses, fines, proceedings, suits, litigation costs, and reasonable legal fees arising out of or relating to:

Your inappropriate or unlawful use of our website or Services;
Your inappropriate or unlawful use of any Service provided by us;
Your violation of these Terms of Service; or
Your conduct that results in a claim, liability, loss, fine, proceeding, or legal expense for big bang business or any of the parties identified above.

This obligation applies to the extent permitted by applicable law.

10. Third-Party Links

Our website and Services may contain links to websites, platforms, applications, or other online resources operated or controlled by third parties.

You acknowledge and agree that big bang business has no control over third-party websites or the content, policies, practices, products, services, or information available through those websites.

Accordingly, to the extent permitted by applicable law, big bang business shall not be responsible or liable for any loss, damage, or other consequence arising from or relating to your access to, use of, or reliance upon any third-party website or its content.

We do not assume responsibility for the legal documents, privacy policies, terms, practices, content, products, services, or other materials made available by third-party websites.

You should review the applicable terms, privacy policies, and other legal documents of any third-party website before using that website or providing information to it.

Affiliate Links

Some third-party links appearing on our website may be affiliate links.

Where an affiliate link is used, big bang business may receive compensation, commission, or other consideration if you click the link, purchase a product or service, or otherwise complete a qualifying action through the third-party website.

The presence of an affiliate link does not mean that big bang business controls or operates the linked third-party website.

11. Changes to These Terms

We may update, amend, modify, or replace these Terms of Service from time to time.

Any updated version may be published on this page with a revised publication or effective date. Your continued access to or use of our website or Services after updated Terms have been published constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

You are responsible for reviewing the current version of these Terms of Service before using our website or Services.

12. Contact Us

If you have any questions, concerns, claims, disputes, or enquiries regarding these Terms of Service or our Services, please contact us before taking further action.

Email: [email protected]

Website: bigbangbusiness.net

Last Updated: 14 September 2025